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Customer Reviews

Read genuine customers reviews about their car auction experiences with St Austell Bay Motor Auctions!

Excellent Preparation
Excellent Preparation

Thank you for an excellent service. The preparation and auction process was impressive and resulted in very satisfactory outcome. I would recommend any sellers seeking a fair price to make use of this service.

Professional Service
Professional Service

Professional and hassle free was to sell a vehicle. Spent £100’on adverts without success but sold on first week with no problems at St Austell Bay Auctions.
Would recommend them without hesitation.

Excellent and Professional Service
Excellent and Professional Service

What a brilliant service. I had never sold a car before and the team here were helpful polite and fully explained what was needed and how the auction worked. They were professional and took the time to answer any questions I had. I would recommend them to anyone who needed to sell or buy a car.
They were also extremely swift in their payment and notifying the relevant authorities.
Thank you so much for your help .

Fantastic Service
Fantastic Service

Fantastic service. Honest and extremely helpful. Above and beyond what I would expect from buying a car at an auction. Cannot recommend these guys highly enough. Will definitely buy from St Austell Car Auctions again.

Excellent Service
Excellent Service

Bought my dream car from these guys, would of never been able to afford it private sale, was wary of auctions but the team where so helpful and honest about any problems the car had so I knew exactly what I was buying, more than happy to help with anything you need, will be back again in the future for a new car for my partner! 100% recommend!

Great Service from start to finish.
Great Service from start to finish.

I contacted the guys at St Austell bay to discuss moving a couple of our older vehicles and from start to finish couldn’t fault them, very reasonable price for collection of the vehicles and honest valuation’s given, they arranged for full valeting and made more than expected for them. Have used again and same great service. Thanks again guys will look forward to seeing you again soon.

Professional Service
Professional Service

Great result, Ian and his team operate a sleek and professional service, from administration, preparing the vehicle for sale to the auction itself, the sale figure achieved was in excess of what we and others had thought would be achieved. Thank you, I will be recommending your auction house to others.

Excellent Customer Service
Excellent Customer Service

Went to visit the vehicle I bought a week before had a good look over it,Ian was great help and helpful,very pleased with the van ! Kind and helpful staff very chuffed thank you !!!!!

Excellent Customer Service
Excellent Customer Service

Staff were more than happy to collect the car from my Dad who was not able to drive the car to the Auction, and made arrangements for documentation to be signed upon collection. Nothing was too much trouble for them. Very impressed as it was our first time selling at Auction, will definately be using them again.

Professional from start to finish.
Professional from start to finish.

I can’t praise these guys enough for all their help from start to finish!! The whole process was painless and we were pleased with their professional manner as we were first time sellers at the auction. Thank you so much.

Superb Service.
Superb Service.

The chaps (and chapesses) who run the auction were all such nice people to deal with. They were very obliging to us when we needed advice and made the whole experience so easy and stress free. Great people to deal with. Would thoroughly recommend them to family and friends if they needed to buy or sell a vehicle in the future.

Brilliant!
Brilliant!

We can`t recommend this company highly enough – we took our Ford Focus to auction for the first time, and it was a completely stress-free experience. If you are considering taking your car to auction, don`t hesitate, under their guidance and advice, they will get the best possible price for you. Absolutely superb!

First time at a car auction
First time at a car auction

Could not have asked for a better service, friendly, efficient & professional. Highly recommend this company.

Fantastic service
Fantastic service

I have just sold my car at its first auction. The company offers a friendly efficient service at a very reasonable cost to the seller. The sale price well exceeded my expectations and we would definitely use the company again. Many thanks

Quick Sale and Great Service
Quick Sale and Great Service

First time using a car aution to sell a car and really impressed with the professional service and sound advice. Car sold quickly and for more than expected. Neil and the team a pleasure to deal with, highly recommend.

Auction of my mother’s Ford SportKa
Auction of my mother’s Ford SportKa

Neil was very helpful and professional and the car sold at the first auction.

Land Rover Freelander
Land Rover Freelander

GREAT SERVICE AND THANKS AGAIN
This was my second car that Neil and his Team have sold for me over the years and achieving a greater price than was expected.I would recommend Neil and his Team for their professional hassle and stress free way of selling a vehicle.Just listen to Neils advice , the rest is assured,Thanks again Guys.

Great sale – thanks
Great sale – thanks

My first auction car sale (Saab 9-5 Estate). Excellent service with good advice from Neil. Very professional set-up. Did a great job of valeting my car prior to sale. Reached higher price than I estimated which was great. Definitely recommend this method of selling provided you listen to Neil’s advice on car valuation. Many thanks.

Excellent Service
Excellent Service

Fab service, first time we used auction. Neil really helpful,team valeted car for us, looked amazing. Sold for great price, hassle free service, well organised. Would recommend/use again. Thanks guys!

Superb!
Superb!

This was my first ever sale at an auction. The process was easy, hassle free and thoroughly professional. I’ll definitely be recommending St.Austell Bay Auctions to my friends. Thanks again gents.

Professional service and hassle-free selling
Professional service and hassle-free selling

Had to sell my car quickly and Neil and his team were not only really helpful but they also got me the price I wanted which was absolutely brilliant – thanks guys!

FRIENDLY HELPFUL SERVICE
FRIENDLY HELPFUL SERVICE

I have bought and now sold a vehicle via Neil and the team, and I cannot praise their helpful and friendly advice enough. The team achieved a sale price well above my expectations. Well done guys, will be using you again!!

Nice People
Nice People

I enjoyed talking with the auctioneers

Great Choices
Great Choices

wide array of choices for cars, lots of models, lots of colors . i like it here.


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